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We got a new job details in Heart It Out & they are Hiring Candidates for First Responder

Job Details
Company Name :
Heart It Out
Company Location :
Bengaluru, Karnataka
Job Position :
First Responder
Job Category : Jobs in Bengaluru

Job Description :
Key Responsibilities

Be the first point of contact for people reaching out to Heart It Out for support across multiple platforms.

Support the team at Heart It Out to improve and maintain timely communications.

Track all communications on phone, whats-app and google my business.

Follow up with clients for payments, tracking offline appointments and updating invoices.

Checking and follow ups for cart abandonments.

Handle refund, session rescheduling, session booking, sharing links.

Answer queries related to session, therapists available, their profile and support with booking.

Delegate work to respective departments based on outbound communications.

Who can apply

This is open to psychology graduates passionate about making lives easier for those coping with mental health concerns. The ideal candidate is a great communicator, presentable and most importantly an empathetic human being.

Being non-judgemental and professionalism are much appreciated.

We appreciate individuals who can take on initiative and responsibility

We welcome openness to failure – for there is no better teacher!

Working Conditions

This is a full time role at Heart It Out and not an internship.

Please Note: This is a full time role in Bangalore and requires 8 hours a day and has two shifts, morning and night shift. The night shift can be from work from home but would require them to visit the office twice a week day shift.

We are inclusive and supportive as a community, and we welcome you to join this crusade!

Supporting your family

Generous holidays

Lead a healthy life

HQ and remote work

Competitive compensation

Feel invested

Giving back



Practise accountability and ownership

Create a culture of growth and belongingness

Put the client you serve at the centre of everything

Push for better standards of care

Build a bias for action and results

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